microsoft dynamics crm functional consultant training | Magnific training

Magnific training :
MS CRM 4.0 Online Functional Training | microsoft dynamics crm functional consultant training


Module 1: Introduction to Microsoft Dynamics CRM
· Gaining a competitive advantage through CRM

· Microsoft Dynamics CRM Modules

· Microsoft Dynamics CRM Server and Client Options

· Balancing Usability and Reporting

· Microsoft Dynamics CRM User Interface

· Getting Help

· Multi-Language Support in Microsoft Dynamics CRM

· Multi-Currency Support in Microsoft Dynamics CRM

· Personalizing the CRM Experience

· Setting Personal Options

Module 2: Microsoft Dynamics CRM Basics
· View the customer through Microsoft Dynamics CRM

· Microsoft Dynamics CRM in Your Organization

· Implementing Processes to support Microsoft Dynamics CRM

· Customer Records

· Relationships between Customer Records

· Record Ownership and Assignment

· Using Activities to track Customer Interactions

· Using Workflows

· Finding and Maintaining Your Data

· Using Duplicate Detection

· Subject Tree

Module 3: Microsoft Dynamics CRM for Microsoft Office Outlook
· Benefits of Using Microsoft Dynamics CRM for Microsoft Office Outlook

· Integration between Microsoft Dynamics CRM and Outlook

· Record Management in Microsoft Dynamics CRM for Outlook

· E-mail management in Microsoft Dynamics CRM for Outlook

· Creating Mail Merge Documents

· Differences between Outlook Clients

· Using Microsoft Dynamics CRM for Outlook with Offline Access.


or full course details please visit our website www.microsoftdynamicsonlinetraining.com

Duration for course is 30 days or 45 hours and special care will be taken. It is a one to one training with hands on experience.

* Resume preparation and Interview assistance will be provided.
For any further details please 

contact India +91-9052666559
         Usa : +1-678-693-3475.

visit www.microsoftdynamicsonlinetraining.com

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